Privacy & Security

Thank you for visiting our store! The privacy and security of your transactions with Island Bagpipe are important to us. Your information will be treated with the highest standards of safety, security, and confidentiality.

Protecting Your Information

We collect information necessary for processing your order and for communicating with you regarding order status. Your information is stored safely, and access is restricted to authorized personnel. Information will only be shared with third-parties when doing so is necessary for fulfilling an order; for example, address details must be provided to a shipping service for package delivery. Island Bagpipe does not sell or exchange names or any other information about our customers.

Information Collection and Use

Information is gathered on for the purpose of processing orders. All information requested is specifically related to either billing clients or shipping products. Customers have the option to create accounts for quick retrieval of their information for future orders. Accounts use email addresses for usernames and customer-specified passwords for authentication. Passwords are encrypted when they are transmitted. All information requested from customers, including account creation and payment information, is entered on secured pages, using SSL (Secure Socket Layer) protection.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and personal information. If you have any reservations about ordering electronically, please call 250-797-4116 to place your order over the phone.

About Cookies

Island Bagpipe (and all Product Cart websites) use cookies to store information about the products customers visit, as well as items placed in the cart. Cookies enable customers to view a list of products they’ve recently viewed and they also allows customers to resume shopping where they left off, should they be disconnected for whatever reason. The cookies do not contain personal information. Cookies may also be used to track where customers originate from, (i.e. referring affiliate websites) for affiliate sales tracking. This is done to ensure that the referring affiliate is credited with the sale.

Email Marketing

Customers are encouraged to, but not required to, subscribe to our e-newsletter. Customers who subscribe have their email addresses stored securely on a third party server until the customer unsubscribes. The information stored is accessible only to Island Bagpipe and is limited to an email address as well as first and last name.

Accessing Your Information

You may call us at 250-797-4116 or email us at to find what data we may have collected from you and/or to update or request deletion of any personal information

Terms of Use

Island Bagpipe welcomes all visitors. We hope you find our information clear, helpful, and thorough. Much time and effort is dedicated to maintaining and developing site content for your legitimate use and enjoyment.

Terms of Use Agreement

By visiting this site, you agree to use its content only in compliance with Canadian Copyright Laws and to the specific terms outlined below.

1. Acceptable Use

All images, descriptions, charts, documents, text and other content are the copyright-protected property of Island Bagpipe. or its developers or vendors and are presented solely for private, non-commercial use.

2. Restrictions of Use

No images, descriptions, charts, documents, text or other content may be copied, modified, distributed, republished or retransmitted in any format. Any such misuse of site content violates intellectual property rights and the Terms of Use Agreement; violations will be treated seriously and appropriate legal action pursued.

3. Site Modifications

Island Bagpipe reserves the right to change site content at any time, including but not limited to prices, specials, and descriptions.

a. Pricing errors and "typos": If an item is priced significantly below comparable items, this may indicate an error in price entry. We appreciate notice of such errors and will fix them immediately, but we will need to charge the correct amount in these cases, and not the amount entered mistakenly.

4. Links to Third Party Sites

Links to third parties are provided only as a service, and do not constitute endorsements of other sites or products. Island Bagpipe does not guarantee and is not responsible for the content of these sites.

Thank you very much for visiting and for complying with this agreement.